Works with vendors to resolve issues. ), Evaluates industry innovations, maturity, trends, and changes regularly to plan and recommend new technologies, Establishes methods and processes to audit the activities of the SACM team for compliance with current procedures; ensures corrective action is carried out, Creates an awareness campaign to win support for new Configuration and Asset Management procedures; ensures that changes to the Configuration and Asset Management methods and processes are properly approved and communicated to staff before being implemented, Accountable for CM of developmental and operational systems, Accountable for the change control process and any required improvements, Accountable for the Quality management process and any required improvements, Directs the creation and maintenance of document configuration baselines whether for software, hardware or processes (development, test, production, etc. Build and label internally developed software, perform sanitization, verify Gate 3 criteria, gather and report metrics, and verify Artifactory outputs prior to releasing to I&T, Utilize CM tools and provide customer service to users. Responsibilities: Ensure that the SACM process is Fit for Purpose; Responsible for the process design Research, plan and document project objectives using appropriate tools and methodology. Feels comfortable working with customers and gathering requirements, Strong cross team relationships and has relationships in other domains. Reports findings to project manager, recommending revisions as appropriate, Four or more years of configuration analysis experience, 4+ year’s experience in Configuration management, Experience with Subversion Configuration management tool, GIT or PVCS for Oracle or Java development support, Leadership skills to coordinate, oversee, develop and lead team members, Good interpersonal and presentation skills for interacting with team members and clients, Advocates for the business in IT planning and operations, Assists PMO to ensures requirements are sufficient and complete and the project approach accomplishes the requirements, Bachelor’s Degree in technical or business discipline or related experience required, 5+ years of IT experience with 3+ years in a leadership role, 2+ years of IT application life cycle manager experience preferred, In-depth knowledge of IT, Project Management and application life cycle concepts, strategies, and methodology's, In-depth knowledge of business operations, objectives, strategies and data, Good skills in configuring and installing various operating systems and application software, Strong analytical and problem solving skills to resolve technological problems, Troubleshoot SCCM environment and OSD issues across entire infrastructure, Installing and automating installations of new SCCM instances, create work instructions for lower level support teams, Creating automation scripts to resolve issues or implement permanent improvements, Create, assess, implement, test and document changes in the environment as well check their quality, Recovering SCCM instances, including secondary, primary, central sites and their SQL instances, Identifying and eliminating problems, related to SCCM infrastructure features functionality, Software Product and Hardware Life Cycle management, Responsibility for SCCM/SQL service availability, Technical Escalation Point of Contact with proven customer/vendor interaction skills, Dealing directly with customers during very high pressured problematic times, Create and document disaster recovery scenarios, Technical support / consultancy in new business development -participate in company initiatives like solutioning for prospective clients, At least 3 years of commercial experience with SCCM 2007/2012, Individual must be able to demonstrate SCCM infrastructure troubleshooting skills (Site Server Logs and SCCM Client Logs), Individual must be able to demonstrate SQL instances troubleshooting skills (SQL Logs and network monitoring), Experience with Windows Server Update Services (WSUS), Advanced knowledge / experience on Windows Server Technologies (Active Directory, DNS, DHCP, File Services, IIS), Knowledge of imaging tools (WAIK, MDT, ADK, SCCM OSD), Advanced scripting skills (VBS, CMD, HTA, WMI), Advanced Windows knowledge (registry, system services, built-in tools, etc. Record minutes and actions, help with resolution and presentation of results, Identify requirements and coordinate the development and implementation of computer-based configuration, data management systems, and electronic data support, Ensure Coordination of baselines between all major stakeholders, Weekly status reporting to the customer and the contract, Thorough knowledge of hardware and software development lifecycles and CDRL development process, Must be an effective communicator with excellent briefing skills, Define and implement activities related to the configuration management (CM) of software development. Eligible resumes for Configuration Management Analyst mention job assets like computer proficiency, technical skills, business acumen, good knowledge of organization needs, teamwork, critical thinking, and time management. Which of our activities in our value chain or value network are the most different and effective? No need to think about design details. Collaborate with development and QA to ensure that features and functions are not adversely impacted, Documents final solutions, including root cause analysis, In collaboration with development and iT, ensure product specifications and flowcharts, (dataflows, jobflows, etc. Brian Jasper 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com . CM tools may include, but are not limited to, ClearCase, ClearQuest, for a mixed platform environment (LINUX, UNIX, and Windows). All rights reserved. Proficient with ServiceNow Asset and Configuration Modules, and SCCM 8 years IT-related experience 5 years people leadership experience 3 years managing a Change Management process 3 years managing a CMDB (configuration management database) or responsible for IT asset management An Information Technology (IT) asset manager is responsible for taking a detailed inventory of his/her organization’s software and hardware assets and applying the information gathered in making the best decision concerning IT-related purchases and redistribution for the organization. ), Experience with configuration management standards such as CMMI or ISO, Assist in implementing hardware and software version control processes, policies and procedures, Assist in the use of configuration management tools (e.g. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. This information includes an asset’s configuration as well as the asset’s relationships to other assets. Experienced in designing, building and maintaining CMDB. Ability to run reports and track back-end infrastructure and licenses, Provide training to support user and stakeholder knowledge of relevant network information and operations IAW with ITIL ITSM, Support incident management consistent with ITIL best practices and SOPs, Log and prioritize incidents in a trouble ticketing system, Investigate, diagnose, and escalate incidents; test resolutions; verify user satisfaction, Maintain documented contact lists for Operations for DHS external/internal partners, BA/BS + 5-7 YRS in related technical field, Excellent computer skills including MS Word & Excel, Previous experience with SupportWeb, Remedy or similar tool, Strong interpersonal, verbal and written communication skills, Previous experience with an Asset Management database a plus, Degree or equivalent tertiary qualification with a computer science major from a recognized technikon or university, Minimum of 7 year’s experience in a software development environment, Minimum 3 year’s experience in maintaining source control systems, preferably AccuRev, IBM ClearCase, SVN, GIT, TFS, Experience in .NET or Java Programming languages, Familiar with issue tracking systems such as JIRA, AccuWork, IBM ClearQuest, Remedy, Telecommunications background advantageous, Must have good architecture skills, and documented ability to build robust solutions, Experience with build and packaging tools, Provide configuration management expertise and user support in SCM products/tools, Design, implement and support release processes, build and development tools including integration of CM technology with other tools and/or defect tracking systems, Design, implement and support AccuRev SCM schema, configurations and triggers, Ensure the strategic direction of configuration management meets the business requirements of the organization, Develop and maintain policies, procedures and specifications to ensure configuration management goals can be achieved, Participate in stakeholder discussions to identify opportunities to improve design, delivery or execution of the CSG Route product, Design, implement and support SCM infrastructure on Windows/Unix/Linux platforms, including coordination with the IT department, Set up, plan and organize the CCB meetings: ?View the Change Requests (CR), 3 + years of Configuration Management experience assessed as a strength (or total comparable education and related experience), Knowledge of change & configuration processes within ALSTOM Way of Working, Good knowledge of railway products and systems, Industrial experience at least 2 to 3 years, preferred in Railway Signaling systems or equivalent complex systems; * must have at least 3 areas of knowledge between Wayside, office and Carborne categories; examples of knowledge areas are AFTC, ACTC, ATC, ATO, ATP, CBTC, STS, PTC, etc. The role holder would be expected to develop a comprehensive knowledge of business plans and organisation, including key users of technology and their needs, Manage the configuration across the multiple test environments this programme needs, Implement process/methods to highlight any potential conflicts in configuration from different streams and work with relevant teams to resolve it, Identify and implement optimizations to the injection process, Supervise configuration injections into test environments as per the needs of the programme, Prioritize environment builds with the test managers, Build a strong relationship and manage expectations with users and stake holders, Demonstrated ability to lead multiple cross function teams during moments of urgency in order to resolve and proceed with complex deployment and configuration scenarios will be instrumental to this position, Manage, oversee, and perform all configuration changes of the StrataWare platform in production, DR, staging, and pre-production environments (i.e., customer-facing), Act as a custodian of StrataWare configuration changes to production while following SDLC and Change Management (ITIL) processes, Supervises day to day activities of the Platform Configuration department, assign projects and tasks, foster a culture of ownership and encourage motivation, Strategically focus on achieving future business application delivery requirements and agility while tactically delivering on those deployments in an efficient, consistent, and cost effective manner, Development a deployment plan for each release including hotfixes, data updates, monthlies, and major releases. Configuration Management according to ITIL V3 introduces the Configuration Management System (CMS) as a logical data model, encompassing several Configuration Management Databases (CMDB). This role typically requires a senior-level CM professional. Minimum of (1) year experience using source code control system for a developmental program of similar scope and complexity, Must have experience with CM tools in the Atlassian suite (GIT, Jira, Confluence, etc) and the MS Office Suite, Maven, Subversion, Jenkins, scripting, Must have experience tracking software, virtual environments, and configuration status for software development systems, test environments, and operational sites, Active Top Secret/SCI with Polygraph is required, Need to be detail-oriented and able to review, develop, and update step-by-step procedures for building, re-creating, and/or decomposing various virtual and software systems and components, Manage the system-level documentation in such a way that it is readily available to the deployment and integration teams, easily understood, and maintained at the appropriate level of detail, Associate’s degree in technical or business discipline, Minimum of 2 years of Configuration Management experience in programs and contracts of similar scope, type and complexity, an additional 2 years of experience may be substituted for an Associate’s degree, Must have experience with CM tools in the Atlassian suite (GIT, Jira, Confluence, etc) and the MS Office Suite, Must have experience developing and maintaining installation procedures and documenting standard configuration settings for virtual and software systems, Must be able to plan and prioritize personal tasking and must have excellent written and oral communication skills, Configuration Management Support for complex integrated management systems while maintaining quality assurance, Provide business process re-engineering support such as, but not limited to, design of alternative strategies, development and monitoring of functional tests and assistance in the implementation of solutions, Provide fiscal support as well as security analysis, human factor analysis and data analysis support, Performing configuration management planning for new and existing projects, and defining an effective tailored implementation, Guiding project teams and guarantee the consistent application of the principles of configuration management, Auditing and assessing contractors and suppliers to ensure processes, systems and deliverables meet our high standards as well as customer requirements, Establishing and maintaining the configuration change management system, and acting as configuration control board secretary, Planning and conducting configuration verifications and audits, Experience of working and implementing configuration management within a defence or commercial environment, including the alignment to Def Stan 05-57 and EIA-649, Ideally educated to a degree level and progressing towards related professional qualifications, A record of delivering effective configuration management for large projects, across the complete product lifecycle and within a complex business environment, Knowledge of system, hardware and software configuration management processes across the lifecycles, and an awareness of the product tools, A demonstrable ability to produce and deliver training materials for process and tool usage, An unshakeable commitment to process delivery, improvement and governance as well as strong management, leadership, communication and influencing skills, BS degree with at least (10) years of experience in configuration management of an IT services contract, Must possess at least one of the following certifications at time of hire, Experience supporting US Forces Korea (USFK) networks, Some Korean language proficiency preferred, Ensure hardware and software version control processes, policies and procedures are followed on hardware and software development projects, Apply concepts and implement configuration management processes and procedures, such as creating product build scripts and procedures, and integrate those scripts with the hardware and software build process, Develop hardware and software version control processes, Update, document, and maintain the currency of release management processes and procedures in the CMP, Lead internal Configuration Management Board (CMB), Create product build scripts and procedures, and integrate those scripts with the hardware and software build process, Plan CMB meetings, create agendas, write minutes, close completed Change Requests (CRs), and develop and update the CMB guide, Assist the government in developing USNDC requirements and manage those requirements using configuration management (CM) tools, Maintain and update the USNDC and AFTAC/TT DOCs web sites, Provide security related advice to the government to include updating the security classification guide, reviewing presentations for correct classification markings, and answering questions on AFTAC classification methods, Provide technical advice and recommendations to the USNDC Program and acquisition team, Assist in the drafting and staffing of official documentation, Perform USNDC CR manager duties when the primary CR manager is not available, Prepare Trip Reports and Pre-Period Plan Report, Attend meeting at the direction of the government, reporting findings, progress, and recommending corrective actions, Prepare and present executive level program briefings, IBM® Rational® Dynamic Object Oriented Requirements System (DOORS), Experience work within a government Sensitive Compartmented Information Facility (SCIF), Experience deriving and marking classified documents according to the National Industrial Security Program (NISPOM) and security classification guides, Project Management Professional (PMP) certification, Proficiency with Microsoft Office SharePoint, Five (5) + years of configuration experience working in a business configurable system (e.g. Jsmart, Razor, TeamWare, etc. ) document for the entire life cycle of systems from initial baselines... 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